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Introduction
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What are the key responsibilities of a busser?
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How does a busser contribute to guest satisfaction?
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How do you work efficiently as part of a team?
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Chapter 2: Clearing & Resetting Tables Efficiently
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How do you clear tables properly without disrupting guests?
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How do you reset tables quickly for the next service?
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How do you handle dishes, glassware, and utensils safely?
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How do you organize cleaning supplies for efficiency?
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Chapter 3: Assisting Servers & Guest Service Support
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How do you assist servers during busy service hours?
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How do you anticipate and respond to guest needs?
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How do you refill drinks and bring additional items?
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How do you support food running and guest satisfaction?
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Chapter 4: Handling Spills, Accidents & Table Cleanliness
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How do you handle spills and prevent safety hazards?
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How do you clean tables, floors, and seating areas properly?
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How do you deal with broken glass and other accidents?
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How do you maintain cleanliness throughout the shift?
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Chapter 5: End-of-Shift Responsibilities & Closing Duties
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How do you properly close and clean the dining area?
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How do you restock supplies for the next shift?
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How do you communicate shift details with the team?
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How do you check out with management before leaving?
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Busser Training Final Exam & Certification
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